Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you provide to us directly, including:

Name and contact information (email address, phone number, mailing address)
Project details and requirements
Communication preferences
Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and browser information
Pages visited and time spent on our site
Referring website information
Device and operating system information

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our architectural and design services
To communicate with you about projects and services
To process payments and manage contracts
To send you updates about our services (with your consent)
To comply with legal obligations
To protect our rights and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With contractors, consultants, and service providers working on your project
With regulatory bodies and government agencies as required for permits and approvals
With professional service providers (legal, accounting, insurance)
When required by law or to protect our legal rights
In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure data transmission using SSL encryption
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
Secure storage of physical and digital records

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for up to 10 years as required by professional regulations.

6. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

Access your personal information we hold
Request corrections to inaccurate information
Request deletion of your personal information (subject to legal requirements)
Withdraw consent for marketing communications
File a complaint with privacy authorities

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Some features of our website may not function properly if cookies are disabled.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Compliance with Canadian Privacy Laws

This privacy policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in British Columbia.